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Moneygram remittances

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Moneygram remittances

Post by russ on Wed May 20, 2009 7:55 pm

Good day po...Can i ask some advice regarding to my remittances through moneygram last sunday dated May 17., because the time i send money to Woori bank in Hyehwadong Branch suddenly the server has been offline according to the Korean personnel and i ask him how can we get the reference no., then he told that they will send a message through cellphone by monday. Until now i have'nt yet receive a message from them regarding to my remiitance. So i'm asking for your kindness to help me to know what's happening to MoneyGram since this one of your sponsor, do i have the assurance that my money send to Philippines is secured? So, please help me and i hoping to your immediate response i know you could help to ease my worriness ..Thank you very much and GODBLESS...

russ
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Re: Moneygram remittances

Post by dave on Wed May 20, 2009 9:53 pm

Good day po...Can i ask some advice regarding to my remittances through moneygram last sunday dated May 17., because the time i send money to Woori bank in Hyehwadong Branch suddenly the server has been offline according to the Korean personnel and i ask him how can we get the reference no., then he told that they will send a message through cellphone by monday. Until now i have'nt yet receive a message from them regarding to my remiitance. So i'm asking for your kindness to help me to know what's happening to MoneyGram since this one of your sponsor, do i have the assurance that my money send to Philippines is secured? So, please help me and i hoping to your immediate response i know you could help to ease my worriness ..Thank you very much and GODBLESS...
hello Russ,
please be informed that SULYAPINOY does not have any business agreement/relation with MoneyGram... it is one of our sponsors only... that means, it only supports our printing expenses which in return SULYAPINOY will also advertize its business...

BUT WITH REGARDS TO BUSINESS MATTERS, WE ARE VERY SORRY THAT SULYAPINOY DOESN'T HAVE ANY AUTHORITY TO ENTERTAIN ITS CUSTOMERS' ISSUES/CONCERNS... I SUGGEST YOU SHOULD CALL MONEYGRAM DIRECTLY OR YOU SHOULD VISIT ITS HYEHWADONG BRANCH OFFICE ON SUNDAY... ON SUNDAY, YOU MAY ALSO APPROACH ANY FEWA MEMBERS TO ASSIST YOU IN CONSULTING THE MONEYGRAM PERSONNEL REGARDING YOUR PROBLEM...

thank you...

dave
FEWA - Administrative Adviser
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Re: Moneygram remittances

Post by russ on Wed May 20, 2009 10:55 pm

Okey, thank you for your immediate response, if you dont mind can i have their no. so that i can call them directly...actually i try to call Woori bank trunkline in Hyewadong Branch sad to say i can't understnd due to thier own language in korean, that's a big problem for us as foreigner fo those who have transaction with them whenever they call thier service hotline which is not accessible properly especially as i said as foreigner...Thank you very much MisterDj ...

russ
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Re: Moneygram remittances

Post by dave on Wed May 20, 2009 11:11 pm

hello russ,

please refer below... he can speak English very well... hope your problem will be settled as soon as possible...

Jae (Jay) Kong
공재호 과장
Business Support Manager
Asia Pacific & Indian Sub-Continent
(South Korea)
www.moneygram.com
Phone: 02-2008 4698
Fax: 02-2008 4699
Moble: 010-7369 0219
Email: jkong@moneygram.com

dave
FEWA - Administrative Adviser
FEWA - Administrative Adviser

Number of posts : 1567
Location : Incheon, South Korea
Cellphone no. : 010-9294-4365
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Re: Moneygram remittances

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